Detection Engine Issue

Incident Report for Mesh

Resolved

The issue has been fixed as of 3pm Eastern Time. Unfortunately, we do not have a mechanism to automatically release those emails that were incorrectly given a phishing verdict. Thank you for your patience while we worked through this.

Posted Apr 24, 2026 - 21:18 UTC

Monitoring

A fix has been implemented and we are monitoring.

Posted Apr 24, 2026 - 20:35 UTC

Investigating

We are currently investigating an issue impacting our detection engine which is resulting in some emails incorrectly receiving a phishing verdict.

Posted Apr 24, 2026 - 19:48 UTC

This incident affected: US (Inbound Email Security) and EU (Inbound Email Security).